Privacy policy
Privacy Policy
Paws on Tour is committed to protecting your privacy and handling your personal information responsibly and transparently.
This policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 2020 (New Zealand).
What information we collect
We may collect personal information including:
-
Your name
-
Email address
-
Phone number
-
Address or suburb
-
Information about your dog (name, age, breed, behaviour, health considerations)
-
Communication history with us
-
Website usage data (via cookies or analytics tools)
We only collect information that is reasonably necessary to provide our services.
How we collect information
We collect information when you:
-
Submit a form on our website (including Meet & Greet or Contact forms)
-
Communicate with us by email, phone, or social media
-
Engage our services
-
Visit our website (via cookies and analytics tools)
How we use your information
Your information may be used to:
-
Provide and manage our dog walking services
-
Arrange Meet & Greets and bookings
-
Communicate with you about your dog or our services
-
Improve our website and services
-
Meet legal or regulatory obligations
We do not sell or trade your personal information.
Sharing your information
We may share your information only when necessary:
-
With trusted service providers who help us operate our business (e.g. website hosting, payment processing)
-
When required by law
-
To protect the safety of people, animals, or property
All third parties are expected to handle information securely.
How we store and protect your information
We take reasonable steps to protect your information from loss, misuse, unauthorised access, or disclosure.
Information is stored securely using reputable systems and services, and access is limited to those who need it to perform their role.
Cookies and analytics
Our website may use cookies and analytics tools to understand how visitors use our site and to improve user experience.
You can disable cookies in your browser settings if you prefer.
Accessing or correcting your information
You have the right to:
-
Request access to your personal information
-
Ask for corrections if information is inaccurate
To do so, please contact us using the details below.
Contact us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Paws on Tour
Email: hello@pawsontour.co.nz
Phone: 0204 135 6067
Changes to this policy
We may update this Privacy Policy from time to time.
The most current version will always be available on our website.